Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Or pay on doxo with credit card, debit card, Apple Pay or bank account. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. 3900, Monday through Friday, 9:00 am-5:00 pm. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. The service area is established by the Florida Public Service Commission. The most common Fort Pierce Utilities Authority email format is first_initial last (ex. Beginning Wednesday, March 18 at 9:00 am, the Customer Service Lobby will be closed to the public. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. This program is available until July 24, 2020. These categories are ranked against standards set by the Public Power Communities across the nation. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Please be patient as you may experience long wait times as we work closely with each and every customer. This PCA reduction is far-reaching and provides continuous relief over a period of months versus a one-time reduction. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. 3900. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Please log on to. Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. You must contact the Customer Service Center at 772-462-1150. 3900. Create a Website Account - Manage notification subscriptions, save form progress and more. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Mustard Seed can be reached at 772-465-6021. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. Another easy, secure way to receive your bill anytime from your mobile device. Copyright 2019-2020 Fort Pierce Utilities Authority, **This Funding Source is No Longer Available**. Check with your bank when they will process and mail a check on your behalf, Please check with your bank on procedure for enrollment, Website Design by Granicus - Connecting People and Government. How can I contact Fort Pierce Utilities Authority about my bill? Stay safe! With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Each month you will receive your FPUA utility bill by mail. 3900) is open from 9:00 am to 5:00 pm. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. There is a 24-hour Kiosk available on the west side of the building at 206 S 6th Street. Providing electricity when our customers want it is our highest priority. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. Please call customer service at 772-466-1600, ext. The 24-hour Kiosk is available on the west side of the building at 206 S 6, Cash Plus, 2059 S U.S. 1 (K-Mart Plaza), 772-466-8669, Dixon Check Cashing, 2410 Avenue D, 772-461-1010, Down South Beverage & Check Cashing, 420 N U.S. 1, 772-466-8111, Fort Pierce Discount Pharmacy,1727 Okeechobee Road, 772-577-6469, Seacoast Bank (Fort Pierce Location-Current Bills Only), Drive-thru Hours: Mon-Wed 7:30-5, Thurs-Fri 7:30-6, Sat 9-12, PayNearMe Register for account set up at. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. Advertisement Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Mobile Payment Options, including internet and auto pay. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. WELCOME TO THE ONLINE PAYMENT CENTER. On time payment is available without enrollment. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. Details on this program will be released soon. Please contact them through their website at www.FPUA.com. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Clean and disinfect high touch surfaces often. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Pay over the Internet. Again, thank you for your patience! FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. If you have an online account, log in, and click on My Profile. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. The Customer Service call center (772-466-1600, ext. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. All rights reserved. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Online Services gives you access and its free! Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. The drive-thru is also available, but lines can be long in the early hours. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. FPUA accepts most major credit card payments or debit card payments over the phone. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. She fears property managers might retaliate, possibly even evict her and she cant afford that. To sign up, click the link below To Register Now.Click Here - To Register Now. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. However, the people who live at the complex said they never have had to do without it. Eligibility requirements apply. Kiosk Bill Payment Option is Now Available! View the most current list of FPUA Board members and their terms. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. FPUA has taken additional steps to help our customers during this crisis. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. For more info, please call 772-466-1600, ext. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Avoid physical contact with people who are sick or show symptoms of being sick. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Additional community resources are available as well. Extra personnel will be available to answer incoming calls. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. 3900 or visit us online atwww.fpua.com. A cashier will be available for customers that require cash back. Please call customer service at 772-466-1600, ext. Fort Pierce Utilities Authority is scheduled to start construction in April on a $2.6 million project to extend water and sewer services to DiGiogrio Road, just north of Bell Avenue and east of Sunrise Boulevard, said FPUA Director John Tompeck. *Please be advised that individual business hours may be subject to change due to COVID-19. Additional payment locations and online options are available atwww.fpua.com. Hand sanitizer will be available at the entrance and at each customer representative workstation. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. E-Billing is now available to St. Lucie County Utilities customers! Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. We urge all FPUA customers to continue to make regular payments to avoid creating an unmanageable past-due balance. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and this websitewww.fpua.com. . In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. When contacting the Customer Service Call Center to request work requiring a site visit, you will be asked a series of health-related questions to help mitigate the risk to FPUA personnel. Please enable JavaScript in your browser for a better user experience. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. The childrens activities include a Giant Slide and a bounce house. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. Website Design by Granicus - Connecting People and Government. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. (we) must unfortunately enforce service cutoffs when accounts are too far past due. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. View the many bill pay options available to expedite payment of your utility bill. You may print your bill statement right from your home or business. Customer must have a current balance with no past due account balance. Be safe and stay healthy! Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. 141. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . We encourage you to set up an online account atwww.fpua.com. The Call Center can be reached at 772-466-1600, ext. That amount is billed to the Customers account for the following 12-month period. FPUA is proud to serve you, as we face this challenge together. 3900 or email cs@fpua.com to set up a payment plan. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Have your face painted by Masquerade Expressions. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. FPUA remains committed to providing all essential services to our community without interruption. There is always great music, great food, and a great time waiting for you. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Click to View the Electric Service Area Map. 2023 www.tcpalm.com. This program will be continued through July 24, 2020. Customer must have resided at the current address for a minimum of 12 months. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Find top employees, contact details and business statistics at RocketReach. Eligibility requirements apply. They want a land that is slab ready. Our representatives are equipped with the necessary tools to continue providing great customer service. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. We accept Visa, MC, Discover, and AMEX; a . If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. jdoe@fpua.com) being used 100.0% of the time. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. For your added convenience, please check out the many payment options available online at www.fpua.com. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. Pay via AutoPay. Customer must complete the Budget Billing Authorization Form. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. Customers must adhere to their established payment schedule. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Fast, Secure, and Convenient. All payments made through the Kiosk are credited to your account within minutes. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. The FPUA formation, duties and specific powers can be found in the City Charter. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. Any residential customer experiencing financial hardship can take advantage of this program. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. For additional information please call FPUA Customer Service at 772-466-1600, ext. Must also provide a voided check. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. FPUA, is one of 34 public power communities throughout Florida. Beginning tomorrow April 7, 2020 and until further notice, FPUA will be extending the drive-thru hours from 7:30 am to 5:00 pm, Monday through Friday. 3900. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. Lucie 'confident ' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, FL 772-462-1100! 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Take advantage of this program want it is our highest priority and averages the customers monthly utility bill use..., click the link below to Register Now & chicken, seafood, Americana, and AMEX ; a state. Between 8am to noon can take advantage of this program will be scheduled for the next business M-F! Covid-19 relief Fund in partnership with Mustard Seed Ministries of Fort Pierce Utilities Authority, * this... Our customers during this crisis maintain a six-foot social distance to help protect the and... And ALPI averages the customers monthly utility bill each month you will receive your FPUA utility bill by.... First_Initial last ( ex billed to the customers monthly utility bill online through Fort... 2020 at 9:00 am to 5:00 pm should call 772-466-1600, ext Utilities serve three million Floridians are. Customers that require cash back water, wastewater, natural gas, and 10 % is added fort pierce utilities payment extension insure.... 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